Remote Escalation Diagnostics Consultant

General Motors is seeking a remote TAC Escalation Team Consultant to provide live and remote diagnostic support for GM dealers, handling complex cases and guiding field personnel. This role partners with Brand Quality and Engineering to identify issues and share learnings, while developing customer-centric processes in a fast-paced environment.

The position requires a high school diploma with automotive experience and ASE certifications, plus familiarity with GM tools and internal systems.

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